ELECTRICITY AND GAS SUPPLY

Unify Energy is an expert in delivering gas and electricity for businesses. Customers just want energy to feel easy and whether you have a single-site or multisite set-up, you’re a big business or a small business, we offer energy solutions that will make you feel more confident and comfortable with how you use and contract for energy.

When we speak to customers about what frustrates them with their energy supplier the feedback includes;

  • Difficulty contacting people who can help and support

  • They feel like they’re just a number speaking with call centre staff with limited knowledge

  • Hidden clauses in Ts and Cs that add cost

  • Expensive out-of-contract rates

  • Poor quality of invoices particularly for multi-site customers

  • Lack of reportable data inclusive of the service

  • Big suppliers don’t know or understand their customers

 

Unify Energy has the answer, whether you are a large or small customer Unify Energy bridges the gap between supplier and consultant to provide you with personalised service but we’re not a broker we’re a fully regulated and licensed supplier.

Unify Energy customers have access to;

  • Named account managers

  • Tailored billing for multi-sites

  • Transparent and simple costs - no hidden fees

  • Sub-meter management and billing

  • Customer representatives that can attend calls or meetings with others in your supply chain if you want to explore ESG projects with the comfort that your Energy supply is an integrated part of your solution

 

SMALL AND BIG BUSINESSES:

We know that traditionally in the energy supply world, it can be difficult to feel like a customer instead of just a number. 

Providing tailored support to all sizes of energy consumers, Unify Energy is more than just an energy supplier, we’re your business energy partner. This means that you can depend on us for additional services as well as the basic supply of electricity and gas, including things like having conversations about renewable energy generation for your business (off-site and on-site), feeding into your sustainability strategy including data and reporting.

 
 
 

DEDICATED ACCOUNT MANAGEMENT:

We have a dedicated team of account managers who are accessible to answer any questions you may have via phone or email.

 

TRANSPARENT AND EASY TO UNDERSTAND BILLS:

Our invoices are easy to understand. Sometimes mistakes happen but if you ever have any billing queries you have the comfort of knowing that you can pick up the phone and speak to an account manager that you know.

 
 
 

MULTI-SITE BILLING:

Even for larger customers with multiple sites, achieving the desired format for invoices can be challenging. However, with Unify Energy, this process is made easy and customisable to meet your specific preferences.  As part of your onboarding process if you have a particular request about consolidated billing or data presentation so you can validate things more easily we can likely accommodate that and will take the time to understand your requirements

 

FLEXIBLE AND FIXED TARIFFS:

Whether you want fixed, variable, flex or something in the middle, we have a range of solutions to suit your needs with no hidden costs or inflated out-of-contract rates.